Privacy Policy

Jan 16th, 2025

At Intecular, we are committed to protecting your privacy. This Privacy Policy outlines the types of data we collect through the InvisHome application, how we use it, and your rights in relation to that data. This policy is designed to meet privacy regulations in both the United States and Canada, including the California Consumer Privacy Act (CCPA), the Health Insurance Portability and Accountability Act (HIPAA), the General Data Protection Regulation (GDPR) where applicable, and the Personal Information Protection and Electronic Documents Act (PIPEDA).

Please read this policy carefully to understand how we handle your personal information. By using the InvisHome application, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you use the InvisHome application, we may collect personal information, including:

  • Account Information: Name, email address, and other information you provide when you create a user account.
  • Payment Information: If you make in-app purchases, we may collect payment information, such as credit card details or other payment data.

1.2 Device and Smart Home Data

We may automatically collect data from your device and smart home system, including:

  • Device Information: Device type, operating system version, device identifiers, and IP address.
  • Device Usage: Interaction with specific smart home devices (e.g., light usage, thermostat settings, appliance status), smart home configurations, and device status.
  • Behavioral Data: Data regarding your usage patterns, including when and how frequently you interact with your devices, app features, and settings.
  • Smart Home Integration: If you connect the InvisHome app to third-party smart home platforms (e.g., Amazon Alexa, Google Home), we may collect data from these platforms as well.

1.3 Location Data

If permitted by your device, we may collect geolocation information to provide location-based services. This data may include GPS coordinates and Wi-Fi access point identifiers.

1.4 Usage Data

We collect information about how you interact with the application, including:

  • Interaction with specific features, settings, and tools.
  • App crash reports and other diagnostic data.
  • Analytics data related to app performance.

2. How We Use Your Information

We use the data we collect for the following purposes:

  • Account Management: To create and maintain your user account and provide you with the functionality and services you request.
  • Service Improvement: To analyze how users interact with the app, troubleshoot issues, and enhance the features and performance of the application.
  • Personalization: To provide personalized content and recommendations based on your usage behavior and smart home preferences.
  • Payment Processing: To process transactions, manage subscriptions, and fulfill billing obligations.
  • Customer Support: To respond to your inquiries, support requests, and provide technical assistance.
  • Marketing: To send marketing communications about new features, services, and promotions (only if you opt-in).
  • Compliance: To comply with legal obligations, such as tax laws, data protection regulations, and to prevent fraud.

3. How We Share Your Information

We will never sell your personal information to third parties. However, we may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us in operating the app, processing payments, or analyzing data.
  • Third-Party Integrations: If you connect the app to third-party services like Amazon Alexa or Google Home, we may share necessary data with these services to provide you with a seamless experience.
  • Legal Requirements: We may disclose your information if required by law, such as in response to a court order, government inquiry, or other legal process.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the acquiring entity.

4. Data Retention

We will retain your personal information for as long as necessary to provide the services you have requested and to comply with our legal obligations. If you wish to delete your account, you may do so through the app’s settings. Upon account deletion, we will remove your data, subject to any legal retention requirements.

5. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to legal requirements.
  • Opt-Out of Marketing: You can opt-out of receiving promotional communications at any time by following the unsubscribe instructions in the email or through your account settings.
  • Data Portability: In certain jurisdictions, you may request to receive your personal data in a portable format.

To exercise any of these rights, please contact us at support@intecular.com.

6. Data Security

We implement reasonable measures to protect the security of your personal data, including encryption and secure servers. However, no data transmission over the internet can be guaranteed to be 100% secure, so we cannot ensure the absolute security of your information.

7. Children’s Privacy

The InvisHome application is not intended for use by children under the age of 13 (or under the age of 16 in the European Union) without the consent of a parent or guardian. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information.

8. Cross-Border Data Transfers

Your information may be processed and stored in countries outside of your jurisdiction, including the United States or Canada. By using the app, you consent to the transfer of your data to countries where data protection laws may differ from those in your home country. We take steps to ensure your data is adequately protected in accordance with applicable laws, including utilizing appropriate safeguards such as Standard Contractual Clauses.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy within the app or sending you an email. The updated Privacy Policy will take effect when posted.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or the way your information is handled, please contact us at: support@intecular.com